Supplier Education Centre

Everything you need to know before you join the network.

Five short chapters covering how matching works, what credits do, and how the introduction lifecycle protects both suppliers and customers.

Chapter four

The introduction lifecycle, end to end.

From the moment you request an introduction to the moment contact details are shared — every stage explained with no hidden steps.

Stage 01
Supplier requests introduction
5 credits charged, 20 credits reserved instantly.
Stage 02
Customer notified immediately
A clean, anonymous email lands in their inbox within seconds.
Stage 03
Customer reviews anonymous profile
Reviews, portfolio, response time, why-you-were-matched.
Stage 04
Customer accepts or declines
They have 24 hours — a reminder is sent at 12 hours.
Stage 05
Supplier receives result
Instant email with the outcome and next steps.
Stage 06
Credits updated automatically
Accepted: 25 used. Declined / expired: 20 returned.

A premium anonymous profile card — enough for a confident decision, never enough to bypass the platform.

Verified supplierIdentity hidden

Anonymous corporate caterer

London · responds within 4 hours

Why matched: Specialist in seated corporate dinners across Zone 1 with strong dietary-spec experience.

Visible

Hidden until accepted

Identities revealed. Both parties receive each other's contact details. Reserved 20 credits become charged.

Email with full customer details

The 20 reserved credits are returned to your wallet automatically. Only the 5-credit matching fee is charged.

20 credits returned

If the customer doesn't respond within 24 hours, the request expires automatically and the 20 reserved credits return to your wallet.

20 credits returned

Ready to see live corporate briefs?